Office Staff

Kari Bettermann, Practice Manager

I have been working at RMFP since October 2008 and took on the role as Practice Manager in October 2017.  Over the years it has been a pleasure to watch RMFP remain independent and continue to provide personal patient care in Fort Collins.  When not at work, I enjoy spending time with my family and tinkering.

Cindy, Patient Representative Manager

I was born in Boulder and raised here in Fort Collins, CO. I started here at RMFP just over 4 years ago but have been in the medical field for more than 25 years! I love what I do, and especially love this company and the people I work with. I have two awesome kids, Ashley and Tyler, and when I am not at work, I enjoy spending my spare time with them.

Jacqueline, Medical Records/Billing Coordinator

I moved to Colorado in 2001 and attended Colorado State University to receive my B.S. Landscape Architecture.   I decided to return to the medical field after a short 5 years working in  Landscape Architecture. I have been with RMFP since September 2018.  I am an avid camper and lover of all things outdoors and equestrian. I spend most of my free time horseback riding and camping in the mountains with my husband and dogs Toast and Watson.


I have been working with health care providers for close to 25 years. I have been a receptionist/insurance biller for an Optometrist, a Podiatrist, and a Chiropractor. I worked in the insurance billing department at the Eye Center of Northern Colorado before joining Rocky Mountain Family Physicians in 2006.

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In 2007 I earned my Certified Professional Coder (CPC) certification, in 2009 I earned my Certified Family Practice Coder (CFPC) certification, in 2017 I earned my Certified Professional Medical Auditor (CPMA) certification, and in 2018 I earned my Certified Risk Adjustment Coder (CRC) from AAPC. I have served as Secretary and President of the Loveland Chapter of AAPC. I also serve as the Troop Leader for my daughter’s Girl Scout Troop.

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Donna, Authorization Coordinator

I work with insurance companies to obtain authorizations for high-tech radiology and referrals to specialists.  Originally from the Midwest, I moved to Colorado 30 years ago.  I enjoy walking, bicycling and spending time with my family.

Heather, Insurance Aging Coordinator

I have been working in billing with RMFP since 2014. The best part about working here is the people and learning opportunities. I am married with two boys, 1 1/2 and 13 years old. We enjoy being outdoors whenever possible! I love fishing, hiking, frisbee golf, going for bike rides or a walk by the river.

Ericka, Patient Representative

Ericka, Bio Coming Soon!

Alexis, Patient Representative

I was born and raised in Wisconsin, but have been living in the Rocky Mountain state since 2019. Although I am considered “new” to the medical field, one of my greatest joys in life is being able to help people, and I plan on furthering my future in health care. When I am not at work, I enjoy spending time with my family, spending as much time as I can outdoors and studying science and marine biology.

Blayze, Patient Representative

Pugs. Skiing. Spiderman. These are a few of my favorite things...Fort Collins became my home many years ago and the medical industry has been a part of my story for even longer. With an appreciation for music and a knack for adventure you will easily find me amongst the deer of Horsetooth or the local talent of our beautiful front range landscape. So come by, say hello and join our story for a little while.